Cary Plumbing Company
Review Summary
Cary Plumbing Company receives overwhelmingly positive reviews, with customers praising their:
- Responsiveness and availability: They often provide same-day service and are available for after-hours calls.
- Professionalism and skill: Reviewers consistently mention the team's expertise and courteous demeanor.
- Quality of work: Customers are pleased with the installations and repairs, including water heaters, shutoff valves, and leak repairs (including polybutylene pipe issues).
- Reasonable pricing: Prices are generally considered fair, even for emergency or after-hours services.
- Trustworthiness: Many reviewers express satisfaction and a willingness to use them again.
However, there is one negative review regarding a gas line estimate. The reviewer felt misled by the estimator, who provided an estimate instead of a quote, and the suggested repair was not to code or safe. The reviewer also noted the company incorrectly stated a permit was not needed.
Reviews
View All on Google4.6
(249 reviews)
Zach
Cary Plumbing did great work replacing my water heater on short notice. They were able to make time to perform a same day diagnosis and make a recommendation and they performed a non-trivial replacement in the attic within 4 days at a reasonable price. Everyone on their team was skilled and professional.
Bill Arnette
We have had Cary Plumbing Company out several times and have always been pleased. Most recently Bailey did an excellent job replacing our interior main shutoff valve on a Sunday morning after I broke the knob off. He was very pleasant, professional, and left a nice clean installation. Price was reasonable for an afterhours visit.
Wendy Brown
For those of you who, like me, are so lucky to have polybutylene pipes (NOT)!!!!!! Last night we discovered a leak, in the wall and ceiling in our downstairs bathroom and hall. I called Cary Plumbing and they scheduled someone to come out today to repair. Tim showed up showed up around 9:30 and worked like the dickens to figure out where the leak was coming from. He was awesome! This is the second time I’ve had Cary Plumbing come out for leaking polybutylene pipes. Both times they were extremely professional and knowledgeable. Prices were better than I expected, especially today being “after hours”. If you have poly pipes, chances are if you haven’t had leaks yet, you are likely to start seeing them. If you do have a leak, I highly recommend Cary Plumbing.
Pam Dean